Client Feedback formal 3rd Party interviews 4

HCP_interviews (4)

Why did you select [Plan Life Care, LLC] over others? I chose Plan Life Care because they are professional and seem to care.
Outcomes
How likely are you to recommend [Plan Life Care, LLC] to others?
Plan Life Care is very professional and they have great caregivers.
10
How would you rate the impact of the services on your daily life?
Plan Life Care looks out for my loved one’s well being.
10
Caregiver Satisfaction
How would you rate your caregivers’ work ethic?
Plan Life Care’s caregivers show up on time and look for things to do.
10
How would you rate the ability of your caregivers to provide the care needed?
Plan Life Care’s caregivers help my loved one with personal care for late stage Alzheimer’s.
10
How would you rate the compassion of your caregivers?
Plan Life Care’s caregivers treat my loved one like family.
10
Office Staff Satisfaction
How satisfied are you with the communication and overall helpfulness of the office staff?
Plan Life Care’s office staff periodically checks in with me about my loved one’s care.
10
How well are the caregivers matched with your needs and preferences?
Plan Life Care has sent caregivers that are compassionate and genuinely seem to enjoy caring for my loved one.
10
What is one thing [Plan Life Care, LLC] could do to improve your satisfaction with their services?
Plan Life Care has provided consistent, great caregivers. I can’t ask for anything more.
Consent

2018-03-19T09:23:37-05:00