Client Feedback Plan Life Care compared to other agencies

I’d like to ask you could you describe
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your experience with other care agencies
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and how a plan life is different plan
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Life Care is different the other
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agencies were not concerned about the
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match as much as they were about filling
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the spot we we can’t I I didn’t know
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what to expect this whole experience
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with my husband digressing into dementia
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left me somewhat helpless because I
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didn’t know the lay of the land I didn’t
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know what to expect I didn’t know what
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was available so we connected to a
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couple of companies the first one didn’t
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have enough good people to send us the
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requirement for us was once a day three
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to four hours and we were definitely I
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was very interested in every day what
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happened with the first company they
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didn’t have any people who were able to
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work well with Bill yes the second
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company kept changing the people who
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were coming out it was so difficult for
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me even when I requested a person who
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seemed to look so well with Bill they
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didn’t apply to me and what happened
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often I was like the last to get a
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placement or to hear from them it would
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be an hour you know sometimes they would
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send people without even calling me I
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mean it was it was such an uncomfortable
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situation most of the people I will say
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did they were good people decent people
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but there was no continuity of care and
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the people who did come a few times I
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requested they keep coming it was sad
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because when a relationship gels you
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want to keep it going and people seem to
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understand each other so that wasn’t
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happening I had a neighbor who knows
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Anthony through some activities they do
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together and she called me one day and
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she and it was just at the perfect
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timing
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because I was very eager to do something
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else I had called a number of companies
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it sounded too familiar to what have was
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happening to me
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what happened is there were many layers
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of people and so the people who I
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connected to were the ones who were
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actually putting me with a caregiver
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those people really weren’t terribly
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attached to my well-being or the
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caregivers well-being and what is what
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ended up happening is I was having to
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call the caregiver can you come on
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such-and-such a day can you let the
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company know I was doing their work
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it was very distressful for me didn’t it
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when when my neighbor called I said Wow
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timing is perfect so we then got
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together and even when I heard about
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Anthony’s company from Anthony I was a
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bit skeptical because it sounded so much
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better than what I was having so and so
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I made the switch because it was really
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necessary and I am so grateful at this

2018-03-19T09:29:17+00:00