I’d like to ask you could you describe
00:02
your experience with other care agencies
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and how a plan life is different plan
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Life Care is different the other
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agencies were not concerned about the
00:13
match as much as they were about filling
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the spot we we can’t I I didn’t know
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what to expect this whole experience
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with my husband digressing into dementia
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left me somewhat helpless because I
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didn’t know the lay of the land I didn’t
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know what to expect I didn’t know what
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was available so we connected to a
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couple of companies the first one didn’t
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have enough good people to send us the
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requirement for us was once a day three
00:43
to four hours and we were definitely I
00:49
was very interested in every day what
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happened with the first company they
00:54
didn’t have any people who were able to
00:57
work well with Bill yes the second
01:00
company kept changing the people who
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were coming out it was so difficult for
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me even when I requested a person who
01:08
seemed to look so well with Bill they
01:11
didn’t apply to me and what happened
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often I was like the last to get a
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placement or to hear from them it would
01:18
be an hour you know sometimes they would
01:21
send people without even calling me I
01:23
mean it was it was such an uncomfortable
01:25
situation most of the people I will say
01:29
did they were good people decent people
01:32
but there was no continuity of care and
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the people who did come a few times I
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requested they keep coming it was sad
01:40
because when a relationship gels you
01:43
want to keep it going and people seem to
01:45
understand each other so that wasn’t
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happening I had a neighbor who knows
01:52
Anthony through some activities they do
01:54
together and she called me one day and
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she and it was just at the perfect
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timing
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because I was very eager to do something
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else I had called a number of companies
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it sounded too familiar to what have was
02:06
happening to me
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what happened is there were many layers
02:11
of people and so the people who I
02:13
connected to were the ones who were
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actually putting me with a caregiver
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those people really weren’t terribly
02:20
attached to my well-being or the
02:23
caregivers well-being and what is what
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ended up happening is I was having to
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call the caregiver can you come on
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such-and-such a day can you let the
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company know I was doing their work
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it was very distressful for me didn’t it
02:37
when when my neighbor called I said Wow
02:40
timing is perfect so we then got
02:42
together and even when I heard about
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Anthony’s company from Anthony I was a
02:47
bit skeptical because it sounded so much
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better than what I was having so and so
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I made the switch because it was really
02:54
necessary and I am so grateful at this
